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Spa Reservations
/ Scheduling / General Information
(52)
998 848 9700
Spa Reservations:
We recommend you schedule your Spa Services in advance. The Hotel
Concierge and our Spa Advisors wi ll gladly assist you. Pleas e notify
the therapist about any medical or non medical condition you have
that might influence the treatment: heart problems, allergies, claustrophobia,
any skin condition or sensitivity, pregnancy, muscles or bone conditions,
hormonal problems, respiratory problems, recent surgery, back injury
or any other medical restriction for spa treatments.
It is contraindicated to have any spa treatment while being under
the influence of alcohol or any drugs that will affect your alertness.
Mother to be treatments must be done after the first trimester of
pregnancy. In an effort to maintain a tranquil environment, the spa
is a non smoking area; we also ask you to switch your mobile phones
off or on silent mode; any mobile phone calls should be taken in the
reception area only.
In order to respect the privacy of our guests, taking pictures or
videos in the spa area is strictly forbidd en. Nurture your spa experience
and arrive to The Spa 30 mi n prior to your treatment time; allow
your body to indulge in the heat of the sauna, steam, Jacuzzi and
indoor pools.
Please keep in mind that arriving late for your treatment will limit
the total treatment time so that other guests will not be inconvenienced.
If you have any preference for a male or female therapist, we encourage
you to specify upon maki ng the reservation and we wi ll do our
best to accommodate your request. Gratuities are a matter of your
personal discretion and should reflect the level of your sa tisfaction;
customary gratuities are between 15 to 20%.
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